Crow Canyon Software announces the release of NITRO Bot 2.0 for Microsoft Teams. The Bot saves organizations substantial time and money by automating routine and repetitive tasks, freeing up staff to focus on more important issues. NITRO Bot 2.0 builds on the success of Crow Canyon’s Bot 1.0 by adding extensive customization capabilities. Companies can [...]
Bot Analytics Services are the next step after initial installation and configuration of a Microsoft Teams Bot. With the right guidance, a bot can improve with time. A “set and forget” model will not work with bots. Getting information about bot performance Crow Canyon’s Bot Analytics Services provide critical statistics on the performance of Microsoft Teams Bots. The initial [...]
Crow Canyon Software’s Microsoft Teams Bots are now fully integrated with its NITRO Studio Workflows, bringing a full range of business process automation to Microsoft Teams. Microsoft Teams bots provide increased functionality to Teams users. However, many of these bots are simply automated interfaces to FAQs. True business process automation bots require much more [...]
It’s “Game On!” with Crow Canyon's ready-to-go Business Applications for Microsoft Office 365, Teams, and SharePoint. With the new remote workforce, you need a set of tools that can keep your workforce operating efficiently and effectively. Microsoft Office 365, Teams, and SharePoint lay down a great foundation for collaboration online. Crow Canyon Software builds on top of [...]
We are proud to announce that our business applications now come with full integration with Microsoft Teams. This brings the collaborative power of our applications, and our NITRO Studio, to the popular Microsoft Teams platform. Self-Service Bot for Teams End users will be able to engage with our Self-Service Bot to get immediate answers. [...]
Users get answers quickly and easily. Staff gets reduced workload. A MS Teams bot can benefit organizations of all types with faster response times, reduced staff load, and 24x7 availability, resulting in substantial cost savings. FAQ bots are particularly useful, being easy to implement at very low cost. All you need is an Azure [...]
Chatbots are having a profound impact on how we go about our day-to-day business. Whether internal HR and support bots or customer-focused bots on commercial web sites, chatbots are becoming more mainstream. They are finally starting to come through on their promise of boosting revenue while cutting costs. Artificial Intelligence, Natural Language Processing, and [...]
User Experience (UX) in IT is typically thought of as a combination of intuitive UI coupled with robust user engagement workflows. In the world of chatbots, however, a strong UX is increasingly associated how a bot uses language to engage with a customer – what could be called the bot’s “personality”. As Natural Language [...]
The rise of chatbot technology is quickly proving to be more than a mere fad, with a number of major businesses—such as Amtrak and Marriott—enjoying significant financial benefitsfrom their use in customer service settings. The ability of chatbots to effectively engage with customers is due to NLP (Natural Language Processing), a technology that enables [...]
Artificial Intelligence has attracted a lot of attention lately, and will certainly continue to do so as the technology rapidly improves. AI covers a wide range of possibilities, some of which will not appear until well into the future. But one area where AI is already gaining momentum is in the use of bots, [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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