Blog

28 12, 2017

Multi-Geo Office 365: Solving the Data Residency Challenge

2024-07-31T00:51:12-07:00December 28th, 2017|

As more and more IT companies transition to a cloud or hybrid architecture, there is an increasing concern over data security and compliance. Constantly evolving international data protection laws mandate how organizations manage their customer's data. But, more often than not, the question is not what is stored... but where it is stored. Regulations [...]

8 12, 2017

Manage Information Overload with SharePoint & Office 365 Applications

2021-01-20T11:57:19-08:00December 8th, 2017|

Information Overload is a serious problem for individuals and for businesses. Emails, Twitter feeds, web sites, texting, smartphones, let alone TV and numerous channels available 24x7, all seek to grab our attention and pull our focus away from the tasks at hand. In the business environment, important information -- a request, task, meeting, project, [...]

4 12, 2017

Crow Canyon a Gold Sponsor of Chicago SharePoint Fest December 5 – 8

2021-01-20T11:59:43-08:00December 4th, 2017|

SharePoint Fest Chicago takes place this week with Crow Canyon Software participating as a Gold Sponsor. The Fest includes a lineup of sessions and workshops by renowned SharePoint and Office 365 experts, as well as networking and social activities. The event takes place December 5 to 8 at Chicago’s McCormick Place. Crow Canyon will [...]

1 12, 2017

Application Portals & Intranets: How Do They Interact?

2024-08-14T00:39:28-07:00December 1st, 2017|

Recently we introduced the concept of the SharePoint Application Portal as a friendly, functional interface for users to engage with our SharePoint-integrated applications. In our initial blog article, we discussed the benefits of application portals for both users and admins; in a subsequent article, we went into more detail about how our application portals facilitate [...]

21 11, 2017

Microsoft & AI in Office 365: Progress, but also Concerns

2021-05-05T13:59:11-07:00November 21st, 2017|

In the Crow Canyon blog, we've had several articles about Artificial Intelligence (AI) and machine learning, covering Microsoft’s embracing of the technology and the implications of that. We've discussed predictive analytics, the problem with Delve, and Office 365's new personalized search capability. This September’s Ignite conference went into detail about Microsoft’s AI-related progress – [...]

20 11, 2017

Report from European SharePoint Conference

2021-01-20T12:01:45-08:00November 20th, 2017|

What fun it was to be at the European SharePoint Conference last week in Dublin, Ireland! With many interesting sessions, speakers from all over the world, a wide range of sponsors (including Crow Canyon!), and some great “social events” at the Jameson Distillery and Guinness Storehouse, the conference was a rousing success. We had [...]

8 11, 2017

Change Management & Asset Management: Powerful Combo for IT Service Providers

2021-01-20T12:02:05-08:00November 8th, 2017|

In order to enact effective Change Management, IT companies cannot arbitrarily make changes to their infrastructure. Decision-makers need to have a clear picture of their assets from summary and detailed perspectives. They need to know what they have in place and how it is configured before they can make decisions to implement changes — [...]

2 11, 2017

The Four Root Causes in Problem Management

2024-07-22T04:55:29-07:00November 2nd, 2017|

Problem Management means investigating deficiencies in IT service delivery and seeking to identify root causes, with the goal of enacting changes that will result in improved operations and more efficient service. Simply put, in order to fix something, you have to know what is broken. The indication of a problem could be a set [...]

31 10, 2017

“ITIL Lite”: The Benefits of ITIL without the Overhead

2024-04-25T11:37:13-07:00October 31st, 2017|

In our whitepaper, ITIL Lite: Service Management for SMBs, we introduced the concept of “ITIL Lite”: an SMB-friendly version of the ITIL service management framework that provides the benefits of ITIL without the overhead of adhering to the complete set of ITIL standards. As you may know, ITIL, short for “Information Technology Infrastructure Library”, [...]

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