The Crow Canyon Request Manager for SharePoint transformed the way a U.S. government agency worked, empowering it to move away from outdated manual processes and embrace digitized and automated solutions that integrate seamlessly with its existing IT framework. Two challenges: Regulations and Outdated Methods When it comes to regulations, few sectors are as stringent [...]
In Medieval times, armored guards stood outside a city’s gate to keep an eye on who was coming and going. Access to the city needed to be tightly controlled. Fast forward a thousand years and access is managed not by armored guards but by IT security systems. The world is markedly different, but the [...]
Office 365 has taken the business world by storm. Way back in 2015, Office 365 surpassed Google Apps in terms of cloud usage. Why? It’s mostly been due to Microsoft’s determination to move everyone to its cloud platform – Office 365 -- by providing a rich set of features at reasonable costs. SharePoint Online [...]
Crow Canyon Software announces Gold Sponsorship of the North American Collaboration Summit, to be held March 2 and 3 in Branson, Missouri. The conference, formerly known as SharePointalooza, focuses on how SharePoint and Office 365 can be used to drive digital transformation at organizations of all sizes. With leading experts and speakers delivering presentations, [...]
Trends predicted for 2018 and beyond show a demand for omni-channel customer support and service. Businesses can prepare by leveraging Office 365 with Crow Canyon Software’s SharePoint Service and Customer Support Application. Crow Canyon Software announces the release of its Customer Service & Support Application for Office 365. With this program, organizations of all [...]
Microsoft MVP’s Stephanie Donahue and Mark Rackley will lead a webinar, Feb 21st, on “Transforming Your Organization into a Digital Workplace”. The online webinar, hosted by Crow Canyon Software, is free and open to the public. It will take place Wednesday, Feb. 21, at 11 am Pacific Standard Time, 2 pm Eastern Standard Time. [...]
May 2016 and May 2017 saw major announcements from Microsoft on the Future of SharePoint. This May will be no different, only louder with a major SharePoint conference happening in Las Vegas. Planning and preparation for the SharePoint Conference North America in Las Vegas is well underway, with over 50 sponsors and over 100 [...]
Customer satisfaction is critical in any industry, but in banking, it is especially important for maintaining long-term relationships with clients in the face of competitive pressure. Studies have shown again and again that “personalized customer service” makes a huge difference in determining whether a customer sticks with a bank or moves to another. “Great [...]
Many organizations still use outdated tools for their customer service needs, such as e-mails, attachments, spreadsheets, and even pen and paper. This may be fine when an organization first forms, but as it grows and scales upwards, this approach causes an array of customer service challenges. One of our clients, a large religious organization, [...]
Recently, a manufacturer of "industrial computers" approached us with a need for a system that provides support and service of the computers it builds and send out to its customers. The company’s specialized industrial computers are a breed of their own in terms of maintenance, customized equipment, repair, operation, and upgrades. These computers differ [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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